The facilities which are available at each property are listed on its property description. The following are a few general points:
Gas, electricity and water Gas, electricity and water for normal domestic consumption are included in the rental price. In some parts of Andalucía the water is not considered suitable for drinking and you will need to purchase bottled water.
A few of our more remote properties do not have mains electricity and use solar power or batteries to provide lighting. This is always indicated in the property description. Where this is the case, there is always 24-hour lighting and (gas) refrigeration, but unless it is a sophisticated system or there is generator back-up, appliances such as washing machines, irons, food processors, hair dryers, cannot usually be operated in these properties.
Refuse (Rubbish) & recycling collection As many of our properties are in rural areas, there is no municipal rubbish/recycling collection service. There are normally designated areas either near the property or in the local village where rubbish/recycling should be deposited. Please check for details at the property or ask the owner/housekeeper where rubbish/recycling should be placed during and at the end of your stay. Please do not leave your rubbish or recycling behind on departure or you may be charged for its removal.
Heating Firewood is not normally included in the rental price and you will have to purchase it locally. The owner or key holder will be able to advise you where. Properties that include a reasonable amount of firewood in the price have this fact indicated in the property description (trees being a valuable resource, this will not necessarily be an unlimited supply).
When central heating is indicated in the property description, it is included in the rental price unless stated otherwise. If it is not included, you will be charged for your consumption by the house owner at the end of your stay.
Air conditioning Relatively few properties in rural Spain have air conditioning as the air is generally very dry and humidity levels very low once one is a few miles inland from the coast. So, the summer heat is rarely uncomfortable. If properties have A/C this is always mentioned in the property description. Usually there will be an additional charge if this is required.
Bed linen and towels Bed linen and bathroom towels are included at all properties. Whether or not beach and pool towels (for outdoor use) are supplied is mentioned in the list of property facilities. If they are not, you will need to bring them with you. Cot linen is not normally provided and you are asked to bring this with you.
Telephones Only very few of our properties have telephones. If a phone or fax is a requirement, please check with us at the time of booking. Many properties now have internet connection (usually WiFi see below) and this is mentioned in the property facilities. Most, but not all, have reasonable mobile phone cover.
Internet/WIFI Many of the properties have internet access, with most that have this also including a WIFI connection, this is mentioned on the villa page in the property facilities section. As many of the properties are rural, we cannot guarantee the speed of the connection, and it is essential that you ensure that your own equipment is fully protected (against any malicious software, viruses etc.) as other guests will have used the connection before you; their actions being outside of our (or the owners) control.
Televisions Most properties have one or more televisions and you can view the details about the system the villa has in the "Details" section (under Entertainment) of each villa page. Whilst some properties have satellite TV and offer English channels, currently we cannot guarantee that these will be available during your holiday. The UK satellite providers have indicated that they are changing the way they broadcast and that this may have an impact on viewing UK channels here in Spain. This is outside of our control and although currently UK channels are still available in many of our villas, this may not be the case on your arrival.
Swimming Pools All of the swimming pools at our properties are filtered. Some of them can be heated (usually there is an additional charge if this is requested).
Ovens It was not customary in Spain for houses to be equipped with an oven as cooking was traditionally done on the open fire. Even today, probably the majority of local people never cook in an oven. Roasting is not part of Andalucian cuisine and most dishes are prepared either on the hob or on an electric griddle.
Having said that, almost all of our properties have an oven; there are only one or two which don't. If an oven is important to you, please double check the Facilities section on the property page before booking.
If you would like more detailed information about facilities at individual properties please ask us.